Mr Tow
920 E Laburnum Ave, Richmond, VA 23222, United States
Brand
Independent
Property type
Light Duty Towing
About This Provider
Mr Tow is a light duty towing listing for Richmond, VA. Confirm truck type, tow destination, ETA, and pricing directly with dispatch before relying on the page.
Service Overview
Use this RoadHauler profile for Mr Tow as a pre-call checklist for Richmond, VA. The goal is simple: confirm whether the next available truck fits the vehicle, location, tow distance, and urgency before the driver is sent. The fastest way to use this listing is to prepare the dispatch script before dialing. Say whether the vehicle is in a travel lane, shoulder, driveway, parking lot, garage, ditch, or private property; give the drop-off address; and explain any visible damage. Those details help the provider decide whether the call needs roadside assistance, a tow, a flatbed, or recovery equipment. For comparison purposes, the strongest service cues here are Light Duty Towing, Open 24 Hours, Emergency Dispatch, Highway Coverage, Insurance Billing, and Vehicle Tows. Before agreeing, describe the vehicle condition clearly: whether it starts, rolls, steers, has all wheels attached, is lowered, is electric, is all-wheel drive, is off pavement, or is damaged after a crash. If the vehicle cannot roll, has a locked steering column, has missing keys, is blocked by another vehicle, sits inside a low garage, or is stuck at an angle, say that during the first call. Those details can change whether one truck is enough or whether the provider needs extra time, gear, or access permission. The public record currently shows a 3.6 Google rating across 24 reviews. Review volume can help show that a business has public activity, but it should not replace the practical dispatch questions: ETA, truck type, distance, price assumptions, and destination. The listing includes a direct phone line (+1 804-366-0026), so the fastest verification path is a live dispatch call. For a non-emergency transport, compare the same assumptions across providers: pickup address, drop-off address, vehicle condition, loading method, mileage, and timing. For an emergency tow, focus first on safe arrival and a clear price range, then compare alternatives if the wait sounds long. If the vehicle is going to a shop or lot, confirm the business name, address, phone number, closing time, and whether the driver can leave the keys. A small routing mistake can add mileage, delay the handoff, or create a storage-fee issue that the original dispatch quote did not include. The location reference for this listing is 920 E Laburnum Ave, Richmond, VA 23222, United States, which gives the caller a concrete address reference even when the vehicle is somewhere else. If the vehicle is blocking traffic or the scene involves a crash, police direction or road-safety rules may control what happens next. Ask dispatch what they can do and whether emergency services need to be contacted before loading. The listing carries a 24-hour availability signal, but a towing directory should treat that as a call prompt rather than a promise; dispatch must still confirm that a truck and driver are available right now. If the dispatcher sounds uncertain about the service area, vehicle type, or loading method, pause before committing; the wrong truck can turn one roadside call into two. If the vehicle is in a parking garage, gated lot, apartment complex, loading dock, service alley, or private property, tell dispatch about height limits, gate codes, security desks, and permission issues before the truck arrives. In VA, local traffic, weather, and road access can still change the practical dispatch plan, even when the listing looks straightforward. For service-area context, this row currently points to Richmond, Arlington, Norfolk, and Virginia Beach. That should be treated as a comparison aid, not a boundary guarantee. Ask Mr Tow whether your pickup point and drop-off destination are both inside the current coverage area. If another person owns the vehicle, if the vehicle is leased, or if an insurer is directing the tow, clarify authorization before the truck arrives. Dispatch may need the registered owner, policy number, claim number, membership number, or shop authorization before completing the call. If the dispatcher cannot answer the essentials, pause and compare another listing. A towing call does not need perfect certainty, but it does need enough clarity that the driver arrives with the right truck, the right destination, and the right expectations. When a provider cannot give a clear ETA, truck type, or price range, it is reasonable to call another nearby listing before committing. The goal is not to chase the lowest number; it is to find a towing option that can safely reach the vehicle, load it correctly, and take it to the right destination. RoadHauler does not dispatch trucks, set prices, sell leads, or certify response times. The profile organizes public-source details so a driver can make a sharper call and compare nearby options without confusing towing with unrelated home-service questions.
Service Highlights
Availability
Open 24 Hours
Service Type
Light Duty Towing
Customer Rating
3.6 / 5
Phone
+1 804-366-0026
Services & Capabilities
24/7 Availability
Round-the-clock dispatch and roadside coverage.
Open 24 Hours
Emergency Dispatch
Highway Coverage
Insurance Billing
Common Services
Most-requested calls handled by tow operators.
Vehicle Tows
Jump Starts
Lockouts
Tire Changes
Fuel Delivery
Winch-out
At a Glance
Google Rating
3.6
Service Type
Light Duty Towing
Hours
Open 24/7
Location
Richmond, VA