Hickory Towing
3511 Bus Center Dr, Chesapeake, VA 23323, United States
Brand
Independent
Property type
Roadside Assistance
About This Provider
Hickory Towing is a roadside assistance listing for Norfolk, VA. Confirm truck type, tow destination, ETA, and pricing directly with dispatch before relying on the page.
Service Overview
Use this RoadHauler profile for Hickory Towing as a pre-call checklist for Norfolk, VA. The goal is simple: confirm whether the next available truck fits the vehicle, location, tow distance, and urgency before the driver is sent. Treat the call as a fit check, not just a request for the nearest truck. The dispatcher should be able to ask about vehicle condition, pickup access, tow destination, payment path, and any special handling. If they skip those questions entirely, make sure you volunteer the details so the driver is not surprised at arrival. Public listing cues currently surface Roadside Assistance, Open 24 Hours, Emergency Dispatch, Highway Coverage, Insurance Billing, and Vehicle Tows. That gives the call a starting point, but it does not prove that every service is available at every hour. Ask which truck is being sent, whether the vehicle can be loaded safely, and whether the call is handled as a tow or as roadside assistance. Vehicle fit is the part many callers forget. A compact sedan, motorcycle, pickup, box truck, EV, all-wheel-drive SUV, lowered car, classic vehicle, or loaded trailer may need different loading gear. Ask whether the driver can handle the weight, clearance, drivetrain, and wheel condition before the truck is assigned. The public record currently shows a 4.1 Google rating across 343 reviews. Use the rating as one data point, then rely on the current conversation to confirm whether the provider can safely handle this exact vehicle and pickup point. The listing includes both a direct phone line (+1 757-697-5006) and a website link, which is useful because urgent towing questions usually need a call while non-urgent transport questions may fit a web form. A useful towing quote separates the likely arrival window, loading method, tow distance, mileage charge, destination, and any access issue. If the answer is only a round number, ask what changes the price: vehicle weight, flatbed need, winch time, highway shoulder risk, tolls, or the final drop-off location. The destination should be confirmed as carefully as the pickup. A tow to a repair shop, dealership, tire shop, charging station, residence, or storage yard can involve different hours, gate rules, drop-box instructions, and acceptance requirements. Ask who is responsible if the destination is closed when the truck arrives. The location reference for this listing is 3511 Bus Center Dr, Chesapeake, VA 23323, United States, which gives the caller a concrete address reference even when the vehicle is somewhere else. For a real roadside call, the exact pin is more important than the business address. Give the nearest cross street, highway exit, mile marker, lot name, or visible landmark, and tell dispatch whether the vehicle is in a travel lane, shoulder, driveway, garage, lot, or ditch. The listing carries a 24-hour availability signal, but a towing directory should treat that as a call prompt rather than a promise; dispatch must still confirm that a truck and driver are available right now. If the wait is long, ask whether the provider can recommend a safer waiting spot, whether you should stay with the vehicle, and how they will reach you when the driver is close. If the vehicle is in a parking garage, gated lot, apartment complex, loading dock, service alley, or private property, tell dispatch about height limits, gate codes, security desks, and permission issues before the truck arrives. VA drivers should confirm the vehicle position, tow destination, and truck type because a directory listing cannot know the live road conditions. For service-area context, this row currently points to Norfolk, Arlington, Richmond, and Virginia Beach. That should be treated as a comparison aid, not a boundary guarantee. Ask Hickory Towing whether your pickup point and drop-off destination are both inside the current coverage area. If another person owns the vehicle, if the vehicle is leased, or if an insurer is directing the tow, clarify authorization before the truck arrives. Dispatch may need the registered owner, policy number, claim number, membership number, or shop authorization before completing the call. A useful final check is to ask what would make the price or arrival time change. Common answers include distance, tolls, vehicle weight, flatbed need, winch time, traffic, locked gates, closed destinations, and unsafe loading positions. Knowing those triggers makes the wait less uncertain. If you have time to compare, keep the assumptions identical for each provider: same pickup point, same destination, same vehicle condition, same requested truck type, and same timing. That makes the ETA and price answers easier to evaluate and keeps the decision focused on dispatch fit rather than marketing language. Use this page as an editorial checklist, not as a guarantee. The final decision should come from the live dispatch conversation: right truck, safe pickup, clear destination, understandable price, and a response window that works for your situation.
Service Highlights
Availability
Open 24 Hours
Service Type
Roadside Assistance
Customer Rating
4.1 / 5
Phone
+1 757-697-5006
Services & Capabilities
24/7 Availability
Round-the-clock dispatch and roadside coverage.
Open 24 Hours
Emergency Dispatch
Highway Coverage
Insurance Billing
Common Services
Most-requested calls handled by tow operators.
Vehicle Tows
Jump Starts
Lockouts
Tire Changes
Fuel Delivery
Winch-out
At a Glance
Google Rating
4.1
Service Type
Roadside Assistance
Hours
Open 24/7
Location
Norfolk, VA