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East Beltline Towing and Service, Inc.

5277 Plainfield Ave NE Suite 100, Grand Rapids, MI 49525, United States

4.6 (479 reviews)
Brand Independent
Property type Light Duty Towing

About This Provider

East Beltline Towing and Service, Inc. is a light duty towing listing for Grand Rapids, MI. Confirm truck type, tow destination, ETA, and pricing directly with dispatch before relying on the page.

Service Overview

East Beltline Towing and Service, Inc. appears in RoadHauler as a towing and roadside-assistance option for Grand Rapids, MI. This page is not a dispatch guarantee; it is a call-prep profile that helps a driver ask the right questions before waiting beside the vehicle. The fastest way to use this listing is to prepare the dispatch script before dialing. Say whether the vehicle is in a travel lane, shoulder, driveway, parking lot, garage, ditch, or private property; give the drop-off address; and explain any visible damage. Those details help the provider decide whether the call needs roadside assistance, a tow, a flatbed, or recovery equipment. For comparison purposes, the strongest service cues here are Light Duty Towing, Open 24 Hours, Emergency Dispatch, Highway Coverage, Insurance Billing, and Vehicle Tows. Before agreeing, describe the vehicle condition clearly: whether it starts, rolls, steers, has all wheels attached, is lowered, is electric, is all-wheel drive, is off pavement, or is damaged after a crash. The right tow method depends on the vehicle, not just the distance. Flatbeds are often preferred for all-wheel-drive, electric, specialty, lowered, or heavily damaged vehicles, while wheel-lift towing may fit many standard light-duty calls. Winch-outs, off-pavement recoveries, and accident scenes require a clearer equipment check. The public record currently shows a 4.6 Google rating across 479 reviews. A review signal is useful background, yet the live call matters more because towing availability changes by hour, weather, vehicle type, and driver location. The listing includes both a direct phone line (+1 616-942-5210) and a website link, which is useful because urgent towing questions usually need a call while non-urgent transport questions may fit a web form. For a non-emergency transport, compare the same assumptions across providers: pickup address, drop-off address, vehicle condition, loading method, mileage, and timing. For an emergency tow, focus first on safe arrival and a clear price range, then compare alternatives if the wait sounds long. If the vehicle is going to a shop or lot, confirm the business name, address, phone number, closing time, and whether the driver can leave the keys. A small routing mistake can add mileage, delay the handoff, or create a storage-fee issue that the original dispatch quote did not include. The location reference for this listing is 5277 Plainfield Ave NE Suite 100, Grand Rapids, MI 49525, United States, which gives the caller a concrete address reference even when the vehicle is somewhere else. Dispatch also needs to know where the vehicle should go: home, repair shop, dealership, tire shop, charging station, impound yard, or another address. A tow destination can affect mileage, truck availability, and whether the provider accepts the call. The listing carries a 24-hour availability signal, but a towing directory should treat that as a call prompt rather than a promise; dispatch must still confirm that a truck and driver are available right now. If the dispatcher sounds uncertain about the service area, vehicle type, or loading method, pause before committing; the wrong truck can turn one roadside call into two. If the vehicle is in a parking garage, gated lot, apartment complex, loading dock, service alley, or private property, tell dispatch about height limits, gate codes, security desks, and permission issues before the truck arrives. MI drivers should be especially clear about whether the vehicle is on pavement, in a ditch, or stuck in snow because the answer can change the equipment needed. For service-area context, this row currently points to Grand Rapids, Ann Arbor, and Detroit. That should be treated as a comparison aid, not a boundary guarantee. Ask East Beltline Towing and Service, Inc. whether your pickup point and drop-off destination are both inside the current coverage area. If another person owns the vehicle, if the vehicle is leased, or if an insurer is directing the tow, clarify authorization before the truck arrives. Dispatch may need the registered owner, policy number, claim number, membership number, or shop authorization before completing the call. Before ending the call, repeat the essentials back: pickup point, destination, truck type, price range, ETA, payment method, and the phone number the driver will use. That final recap is a simple way to catch wrong addresses, wrong vehicle assumptions, or a tow destination that was never confirmed. For insurance or motor-club calls, ask who is actually dispatching the driver and how updates will reach you. A listing, insurer, app, police rotation, and tow company can each be part of the chain, so the phone number that sends status updates matters. Use this page as an editorial checklist, not as a guarantee. The final decision should come from the live dispatch conversation: right truck, safe pickup, clear destination, understandable price, and a response window that works for your situation.
From Google Reviews

Service Highlights

Availability

Open 24 Hours

From Google Maps live status

Service Type

Light Duty Towing

Derived from listing

Customer Rating

4.6 / 5

479 Google reviews

Phone

+1 616-942-5210

Direct dispatch line

Services & Capabilities

24/7 Availability

Round-the-clock dispatch and roadside coverage.

Open 24 Hours Emergency Dispatch Highway Coverage Insurance Billing

Common Services

Most-requested calls handled by tow operators.

Vehicle Tows Jump Starts Lockouts Tire Changes Fuel Delivery Winch-out

Location

Open in Map →

At a Glance

Google Rating 4.6 479 reviews
Service Type Light Duty Towing Towing service ·  · 5277 Plainfield Ave NE Suite 100
Hours Open 24/7 Roadside dispatch
Location Grand Rapids, MI 5277 Plainfield Ave NE Suite 100, Grand Rapids, MI 49525, United States

Contact & Links