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Big City Towing Service Inc

136 Madison Ave 5th Floor, New York, NY 10016, United States

4.9 (115 reviews)
Brand Independent
Property type Light Duty Towing

About This Provider

Big City Towing Service Inc is a light duty towing listing for Jersey City, NJ. Confirm truck type, tow destination, ETA, and pricing directly with dispatch before relying on the page.

Service Overview

Use this RoadHauler profile for Big City Towing Service Inc as a pre-call checklist for Jersey City, NJ. The goal is simple: confirm whether the next available truck fits the vehicle, location, tow distance, and urgency before the driver is sent. The fastest way to use this listing is to prepare the dispatch script before dialing. Say whether the vehicle is in a travel lane, shoulder, driveway, parking lot, garage, ditch, or private property; give the drop-off address; and explain any visible damage. Those details help the provider decide whether the call needs roadside assistance, a tow, a flatbed, or recovery equipment. Public listing cues currently surface Light Duty Towing, Open 24 Hours, Emergency Dispatch, Highway Coverage, Insurance Billing, and Vehicle Tows. That gives the call a starting point, but it does not prove that every service is available at every hour. Ask which truck is being sent, whether the vehicle can be loaded safely, and whether the call is handled as a tow or as roadside assistance. If the vehicle cannot roll, has a locked steering column, has missing keys, is blocked by another vehicle, sits inside a low garage, or is stuck at an angle, say that during the first call. Those details can change whether one truck is enough or whether the provider needs extra time, gear, or access permission. The public record currently shows a 4.9 Google rating across 115 reviews. Use the rating as one data point, then rely on the current conversation to confirm whether the provider can safely handle this exact vehicle and pickup point. The listing includes both a direct phone line (+1 917-547-2215) and a website link, which is useful because urgent towing questions usually need a call while non-urgent transport questions may fit a web form. For a non-emergency transport, compare the same assumptions across providers: pickup address, drop-off address, vehicle condition, loading method, mileage, and timing. For an emergency tow, focus first on safe arrival and a clear price range, then compare alternatives if the wait sounds long. The destination should be confirmed as carefully as the pickup. A tow to a repair shop, dealership, tire shop, charging station, residence, or storage yard can involve different hours, gate rules, drop-box instructions, and acceptance requirements. Ask who is responsible if the destination is closed when the truck arrives. The location reference for this listing is 136 Madison Ave 5th Floor, New York, NY 10016, United States, which gives the caller a concrete address reference even when the vehicle is somewhere else. If the vehicle is blocking traffic or the scene involves a crash, police direction or road-safety rules may control what happens next. Ask dispatch what they can do and whether emergency services need to be contacted before loading. The listing carries a 24-hour availability signal, but a towing directory should treat that as a call prompt rather than a promise; dispatch must still confirm that a truck and driver are available right now. Ask for a realistic arrival range, not just the first optimistic number. A provider that can explain where the driver is coming from, what truck is being sent, and what could delay arrival gives a more usable answer. If the vehicle is in a parking garage, gated lot, apartment complex, loading dock, service alley, or private property, tell dispatch about height limits, gate codes, security desks, and permission issues before the truck arrives. In NJ, local traffic, weather, and road access can still change the practical dispatch plan, even when the listing looks straightforward. For service-area context, this row currently points to Jersey City, Newark, and Trenton. That should be treated as a comparison aid, not a boundary guarantee. Ask Big City Towing Service Inc whether your pickup point and drop-off destination are both inside the current coverage area. A clean handoff prevents confusion later. Confirm whether you need to ride with the driver, meet the truck at the destination, leave keys with a shop, sign a release, or photograph the vehicle before loading. Those practical steps are easy to miss during a stressful breakdown. A useful final check is to ask what would make the price or arrival time change. Common answers include distance, tolls, vehicle weight, flatbed need, winch time, traffic, locked gates, closed destinations, and unsafe loading positions. Knowing those triggers makes the wait less uncertain. For insurance or motor-club calls, ask who is actually dispatching the driver and how updates will reach you. A listing, insurer, app, police rotation, and tow company can each be part of the chain, so the phone number that sends status updates matters. RoadHauler does not dispatch trucks, set prices, sell leads, or certify response times. The profile organizes public-source details so a driver can make a sharper call and compare nearby options without confusing towing with unrelated home-service questions.
From Google Reviews

Service Highlights

Availability

Open 24 Hours

From Google Maps live status

Service Type

Light Duty Towing

Derived from listing

Customer Rating

4.9 / 5

115 Google reviews

Phone

+1 917-547-2215

Direct dispatch line

Services & Capabilities

24/7 Availability

Round-the-clock dispatch and roadside coverage.

Open 24 Hours Emergency Dispatch Highway Coverage Insurance Billing

Common Services

Most-requested calls handled by tow operators.

Vehicle Tows Jump Starts Lockouts Tire Changes Fuel Delivery Winch-out

Location

Open in Map →

At a Glance

Google Rating 4.9 115 reviews
Service Type Light Duty Towing Towing service · 136 Madison Ave 5th Floor
Hours Open 24/7 Roadside dispatch
Location Jersey City, NJ 136 Madison Ave 5th Floor, New York, NY 10016, United States

Contact & Links